Privacy Policy
Effective date: October 16, 2026 · Kiero LLC
Kiero LLC ("we," "us," or "our") operates goKiero, a content strategy platform accessible at gokiero.com. This policy explains what information we collect, how we use it, and your rights regarding that information. By using goKiero you agree to the practices described here.
1. Information We Collect
Account information
When you create an account we collect your email address and, if you sign in with Google, your name and Google profile. We store this in Supabase, our database provider.
Creator profile data
Any business or brand name, niche, platform preferences, or other details you enter into goKiero are stored in your account and used solely to personalize content strategy results for you.
Usage data
We log the content ideas you generate, the topics you research, and your platform selections. This powers your history view and helps us improve the product.
Payment information
Paid subscriptions are processed by Stripe. We do not store your full card number, CVV, or bank details. Stripe provides us with a token and subscription status only. See stripe.com/privacy for Stripe's policy.
Technical data
We collect standard web server logs including IP address, browser type, referring page, and pages visited. This data is used for security monitoring and product analytics.
2. How We Use Your Information
- Deliver the goKiero service and generate content strategy results
- Manage your account, subscription, and billing
- Send transactional emails (account confirmation, password reset, billing receipts)
- Send product emails that help you use goKiero: a welcome, how-to tips, reminders about tools you have not tried yet, and news about the product. Every one has an unsubscribe link. Unsubscribing stops these emails only, never the account emails above.
- Improve and develop product features using aggregated, anonymized usage patterns
- Detect and prevent fraud, abuse, or unauthorized access
- Comply with legal obligations
We do not sell your personal data to third parties. We do not use your data for advertising.
3. Third-Party Services
goKiero relies on the following sub-processors to operate. Each processes your data only to the extent necessary to deliver the service.
| Provider | Purpose | Data shared |
|---|---|---|
| Supabase | Database and authentication | Account data, generated content history |
| Stripe | Payment processing | Email, billing details |
| Anthropic | AI content generation (Claude API) | Your niche, topic, and platform inputs |
| Deepgram | Speech-to-text for videos and voice notes you upload | The audio of any video or voice note you upload. Deleted from our storage as soon as the transcript comes back |
| Apify | Reading public social profiles for Trend Scout, Competitor Research and Social Audit | The public handles you enter, and the public posts on those accounts |
| Resend | Sending account and billing email | Your email address |
| Klaviyo | Sending product and onboarding email | Your email address, first name, plan, and which goKiero tools you have used |
| Vercel | Hosting and edge delivery | Standard web request data |
| OAuth sign-in (optional) | Email and name if you use Google login |
4. Cookies and Tracking
goKiero uses session cookies required for authentication. We do not use advertising cookies or third-party tracking pixels. We may use privacy-respecting analytics (no personal data shared) to understand how the product is used in aggregate.
5. Data Retention
We retain your account data for as long as your account is active. Generated content history on free plans expires after 30 days. On paid plans, history is retained for 90 days. You may delete your account at any time from the Account settings page, which permanently removes all personal data within 30 days.
6. Data Security
All data is transmitted over HTTPS with 256-bit TLS encryption. Data at rest is encrypted in Supabase's managed PostgreSQL infrastructure. We use Row Level Security to ensure your data is only accessible to your authenticated session. Payment data is handled entirely by Stripe and never touches our servers in raw form.
7. Your Rights
Depending on your location, you may have the following rights:
- Access, request a copy of the personal data we hold about you
- Correction, update inaccurate or incomplete information
- Deletion, request deletion of your account and associated data
- Portability, request an export of your data in a machine-readable format
- Objection, opt out of any processing not required to deliver the service
To exercise any of these rights, email us at support@gokiero.com. We will respond within 30 days.
8. Children
goKiero is not directed at children under 13. We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.
9. Changes to This Policy
We may update this policy when we change how we handle data. For material changes, we will notify you by email or in-app banner at least 14 days before the change takes effect. The "Effective date" at the top of this page always reflects the current version.
Product emails (section 2) and Klaviyo (section 3) were added on October 16, 2026. They apply from that date to accounts created on or after it, and from October 30, 2026 to accounts created before it.
10. Contact
Questions or concerns about this policy: